Reviews of Bermuda Air Conditioning Co Inc.
(Based on 70 rated reviews)
Product or service reviewed: Service maintenance
Very happy with the service to my furnace. Woke to no heat Bermuda Air Conditioning was able to send technician the same day, Andy was professional & knowledgeable. The heat was restored and price reasonable. Will definitely use this business in future. Thank you for your follow up.
Product or service reviewed: Assesment of my air conditioning unit
Thank you! Andy did a great job assessing my air conditioner. I was without cooling and he was able to able to make a house call the same day I called and made an assessment to help get my air conditioning up and running the same day. He was thorough and knowledgeable and really spent the time understanding was wrong. He also explained everything he did so I could understand the situation. Also, their pricing is VERY reasonable. I totally trust Bermuda for their service and accuracy. Thank you so much!!
Saint Louis, MO
Product or service reviewed: New furnace/ac
Rich could not have been more informative about the replacement with the new units and Joe the installer was quick, efficient for the entire installation. Would recommend to anyone.
Product or service reviewed: New ac, furnace and coil.
Joe did an excellent, thorough and quick job in very hot and confined space replacing the hvac system in the third floor closet. By the end of Day One he had the new air conditioning working and completed the rest of the furnace install on Day Two. Satisfied customers with Bermuda for at least the last 20 years. Thanks.
St. Louis, Mo
Product or service reviewed: Dual Capacitor
I am very happy with Bermuda HVAC, they fit me into a very busy period following the Memorial Day weekend. Andy, the tech was very knowledgeable and worked quickly. I would recommend Bermuda to anyone.
Richmond Heights, MO
Product or service reviewed: AC/Furnace Replacement
All I can say is WOW! Rich and Joe are so personable and fabulous to work with. They kept the floors protected and cleaned up after themselves as they worked taking out the old unit and while installing the new one. I have never had better Heat/AC services ! Love our new units and love Bermuda Air. Fast and prompt service, trustworthy and dependable. They have a customer for life!!
Product or service reviewed: diagnostic and Andy had my heat working.
I have used this company many times Andy is great and explains everything I would recommend Bermuda heating and cooling to any one.
Product or service reviewed: Furnace
Andy was very nice to deal with today. He clearly explained the issue, and how he could help me to solve it. Great service!
Product or service reviewed: Not heating properly
Just wanted to let you know how happy I was with your prompt service and for Carl's friendly help yesterday. I will be recommending Bermuda to those who ask for name/number for heating and cooling service.
Thank you! Marilyn
St. Louis, MO
Product or service reviewed: maintenance
Very happy with service from Bermuda Heating and Cooling.
st. louis MO
Product or service reviewed: Maintenance Agreement Customer
I do not have or want a Google account etc.
However I am happy to give a review of your employee Carl Petee.
He has always been very courteous, efficient and professional while maintaining my furnace and air conditioning. He is certainly a credit to your company.
Mary Ellen Koch
Maryland Heights MO
Product or service reviewed: No heat due to furnace not starting
Your technician "Carl" was professional and timely in response to our problem. After a diagnosis test, he found that we had no heat due to improperly wired blower motor. Carl rewired the motor and the furnace functioned properly. Thank you for a rapid response and fixing the problem expediently.
Product or service reviewed: furnace check.
Carl checked my furnace and has it already for winter. He did an excellent job and was very pleasant to work with.
City of Saint Charles
Product or service reviewed: Furnace and Air Conditioner
We had our furnace and air conditioner replaced by Bermuda. The entire experience from choosing the right furnace and air conditioner for our home and the stellar workmanship and professionalism of the installers was beyond our expectations. The workman were kind, courteous and immaculate. We have used Bermuda over the past 25 years to maintain our older system and will continue to use them in the future. They are prompt and very professional. We would highly recommend them to anyone seeking maintenance and or a new system.
Dennis and Patty McBride
Product or service reviewed: AS heating and cooling system clean and get ready
Great Company and people to work with. Family...
Al and Sharon Pruett
St. Charles MO
Product or service reviewed: annual service contract
Service repair person always does an excellent job and provides an evaluation of the status of our system. That is important because we will be planning to replace our air conditioning and heating system in the next few years and we need to plan that as part of some renovations of our condo.
David R. Meyer
Product or service reviewed: Furnaces and air conditioners purchased and maintained
Bermuda employees are terrific. They are very knowledgeable, pleasant and efficient.
Product or service reviewed: Installed new system
Everything is working great. Thanks for all the hard work as always, working with Bermuda exceeded our expectations. We will always recommend Bermuda.
Mike and Joan Grady
Product or service reviewed: Air Conditioning - Service Calls- Service Contract
We have been using Bermuda Air Conditioning for nearly 15 years. We use them at home and for our business. Joe Walch is the best technician there is. He has always serviced our office and home since we have been using Bermuda. He is so knowledgeable, friendly, and treats everyone with respect. We just had a new rooftop unit at our office and the savings were seen after the first month. Thanks for taking good care of us Joe and Bermuda! You guys are awesome! We are loyal customers!
Gregg and Patty Fixley
St. Louis, Defiance, Missouri
Product or service reviewed: Air Conditioning
Me. Carl was very professional and prompt as promised. Great customer service and I am forever loyal customer
St Louis, Missouri
Product or service reviewed: ac and furnace
Over the years, we have chosen Bermuda Air Conditioning & Heating Co for 3 installation projects and occasional servicing, and have always been totally satisfied. Bermuda is family owned and is operated in a very professional yet personable manner, responding quickly, keeping appointments and providing information and pricing on all options. They listened to our concerns, explained everything and did not try to “oversell” us. Bermuda took care of our utility rebate applications and had zero-interest financing available through Wells Fargo. The installation crews that Bermuda employs are just like the owners, personable, skilled, efficient and respectful of our property. We recently had Bermuda install a new furnace and A/C unit during an extreme heat wave and were offered a portable A/C unit to keep us comfortable. The project took 2 days and when completed, everything was hauled away, cleaned up and you could not even tell that they had been here. Bermuda is the company you should call for all your HVAC needs.
Product or service reviewed: Annual service and equipment installation
We've been Bermuda HVAC customers for nearly 25 years, and have only HIGH PRAISE
FOR ALL THEIR SERVICE. Our technician, Joe Walch, has always treated us like family, and is consistently diligent in every aspect of his work from the simplest of procedures to the installation of major equipment. BERMUDA, AND JOE…YOU ARE THE BEST!
Creve Coeur, MO
I’ve been a customer of Bermuda’s for many many years. Joe Walsh has been the technician I’ve had since he started working there many years ago. I’ve never had a single complaint about them. Love them all. Bermuda and their employees are first rate!!!!
Town and country mo
Product or service reviewed: Routine and PM
Great service from Joe as always
Saint Charles, MO
Product or service reviewed: Annual maintenance
Carl was very prompt and efficient. He is very knowledgeable and was a great help.
Product or service reviewed: Biyearly maintenance
Technician found and replaced a capacitor with a low discharge voltage saving a potential outage and additional service charge
Product or service reviewed: Repair Service
Our AC went out on May 27, day before Memorial Day and the hottest day of the year, 97 degrees. Called Bermuda on Memorial Day and Carl called back in 10 minutes and told me he could be out in an hour or 2. He came out in less than 2 hours got the unit repaired and the cost difference between a weekday call and the holiday was only $14.00. GREAT SERVICE!!!
Product or service reviewed: Spring AC Check-up
Appointment made on time with courteous and knowledgeable technician. Customer for over 20 years.
Product or service reviewed: Maintenance of Air conditioning equipment
We have been Bermuda Air Conditioning customers since the 1990's.
Great people and Fantastic service and by the way Joe Walsh is our favorite Technician.
Product or service reviewed: Seasonal service of HVAC systems
Excellent firm to do business with.
Roderick C. Wallace
Product or service reviewed: air conditioner
Everything checked out fine. Scheduling was quick and easy. I like the reliability.
Product or service reviewed: Spring Cleaning
I have used Bermuda for about 25 years. I even had them Install a new unit about 5 years. They have treated me very well over the years. The servicemen have been awesome and I would recommend them to everyone.
Product or service reviewed: AC wasn't working
Carl came very promptly and found the problem. It was something other repair companies should have taken care of and didn't. He was great.
Product or service reviewed: HVAC
They always come on time, do a good job and their pricing is fair.
Product or service reviewed: Full HVAC system, system checks
Salespeople and technicians have always been friendly, professional, and prompt!
Their prices are very reasonable, too!
Product or service reviewed: annual service contract
Service repair person always does a superb job of taking care of our systems.
David R. Meyer
Product or service reviewed: Complicated installation
Had another occasion to need the services of an HVAC contractor. The project was complicated on many levels; from the type of work required to an extremely high level of local government regulation and paperwork. Bermuda was the only option that made sense. They followed up on every detail and stuck with the process for over 6 months. They delivered flawless execution and pretty near perfect work. I'd give 6 stars but the limit is 5!!
St. Louis County
Product or service reviewed: service call
Rich and the crew at Bermuda are the best in the industry. My heat quit on one of the coldest days of the year and within one hour Joe was at my house, diagnosed the problem and replaced the part and I was up and running and warm. I would not use anyone other than Bermuda for my heating and cooling needs.
Wayne and Virginia
Product or service reviewed: Boiler Service
I wish to thank Joe from Bermuda for coming out on Christmas morning to get our boiler working at our church. I consider his service above and beyond the call. Due to his service, we had a comfortable church for Chistmas morning services. Thank you Joe!
Salem Lutheran Church
Product or service reviewed: Air conditioner repair
My wife and I were delightfully pleased with the response and customer service we received on our first ever call to Bermuda Air Conditioning & Heating. The office person who took our call was cheerful and alert to our concern about the expected heat wave when we came home on a Thursday night to find our house too hot! Worried that we would not be able to get service on a Friday right before the anticipated hot weekend, we were elated when Bermuda told us they would try to squeeze us in on the very day we were calling. The service tech, Carl Petee, was great too. He contacted us by phone, told us where he was in his day, and about what time we could expect to see him. He arrived right on time, sensed our urgency, and reassured us that he would get us up and running. He efficiently diagnosed our problem and had the replacement part on his truck, and in short order, we were back up again. He clearly explained the problem and let me watch him make the repair. When it was all done, he informed us of the available maintenance program for furnace and air conditioning offered by Bermuda. He showed the costs and services available in writing (on his laptop) so we enrolled for the year-round maintenance! Carl was just what you would want in a service tech and was an excellent representative for Bermuda. When we were all finished that day, we told Carl that he had not only made a sale, but that he had made a customer. We will be happy to recommend Bermuda Heating & Air Conditioning to others in the future. Great job Carl and Bermuda!
St. Louis, Missouri
Product or service reviewed: duck work , elbow pipes to the furnace
We got Bermuda air conditioning & Heating Co. From our neighborhood hardware store and to ask for Rich Henderson and we called him he was kinda busy so we took our duck work out to store he was so professional , friendly and prompt to our situation made our heartache go away . I , we where so pleased ! I would refer them to anyone that needs heating & cooling done asap we the Ivorys where very pleased thank u so much!!!!!!
Willie & Lisa Ivory
Product or service reviewed: Home Service
I was referred to you by my neighbor. My AC went out last week, and I called to have someone out to see what was wrong. I had Carl Petee out this morning. He was prompt, friendly, professional and did a great job fixing my system. I appreciate your company. The people on the phone were very pleasant and helpful as well.. THANKS!
Product or service reviewed: AC/Furnace
My AC went out on a Sunday. I called right at 7:30 on Monday and someone came out within 2 hours. I knew both my furnace & AC were over 20 years old, but I was hoping to scrape by for a little longer. Needless to say, my hopes were in vain! Rich came out and looked at what I needed and after working hard all day Tuesday, Carl had my house cooling down again! In all it took 2 1/2 days to get my new furnace and AC installed and it looks great! My parents used Bermuda and now I will use no one else! This company is very professional, honest & courteous and very easy to work with! They went above and beyond and everything looks fantastic. I look forward to seeing my upcoming electric & gas bills. I also look forward to many years of working with Bermuda! Thanks to everyone!
Product or service reviewed: Replacement Thermostat
Our service tech, Andy was great! We were so hot in our office first thing on a Monday morning and one call to Bermuda and thanks to Virginia, he was here within the hour. We are cool, happy ladies now!
ABF/ROMCare Health Services
Product or service reviewed: furnace and air conditioner
Bermuda was a wonderful company to work with. They were informative about their products and provided us with several options. They found us rebates to help us lower our costs. The salesperson was knowledgeable and provided us with all the information we needed to make our choices. The technician was wonderful. He worked so quickly and quietly I often forgot he was there. The house was left without any signs that he had been there at all. I could not have been happier! Thanks Rob, Rich and Carl for being so great!